How to answer client question with confidence during a market shift

Is now a good time to sell? Is this the time to buy? Should we take this offer or counter?

These are questions any productive agent hears regularly. When it's clear what kind of market we're in, they're relatively simple to answer. But many lose confidence when markets begin to shift or when there's uncertainty or turmoil in the world.

That's why this week I'm sharing a lesson from early in my career that allowed me to answer client questions with confidence, no matter how complicated the times. Check out the video and let me know what you think in the comments!